iNeedITParts.com Returns & Exchanges
If a customer is not satisfied with a iNeedITParts.com product, the customers may, at their own expense, return the new, unused product for a refund within 10 days of invoice date. All returns are subject to a twenty percent (20%) restocking fee unless the product is defective. All refunds will be issued to the original credit card used for the purchase minus any restocking and shipping costs. Please contact customer service at 855-473-1598 or at orders@ineedITparts.com for more information on returning an item.
If iNeedITParts.com ships a customer the wrong product(s), iNeedITParts.com will ship the replacement product(s) at no cost to the customer. Replacement of incorrect, damaged or defective parts are shipped standard postal service. Expedited shipping would require an additional charge. iNeedITParts.com will also make arrangements to have the wrong product(s) returned to iNeedITParts.com.