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|Do you ship to my country?|
|Please create an account by clicking the My Account / Order Status link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. We accept Visa. Mastercard. American Express and Discover.
You can also use your PayPal account to pay for your order.
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.|
|What is the return policy?|
If a customer is not satisfied with a iNeedITParts.com product, the customers may, at their own expense, return the new, unused product for a refund within 10 days of invoice date. All returns are subject to a twenty percent (20%) restocking fee unless the product is defective. All refunds will be issued to the original credit card used for the purchase minus any restocking and shipping costs. Please contact customer service at 855-473-1598 or at orders@ineedITparts.com for more information on returning an item.
If iNeedITParts.com ships a customer the wrong product(s), iNeedITParts.com will ship the replacement product(s) at no cost to the customer. Replacement of incorrect, damaged or defective parts are shipped standard postal service. Expedited shipping would require an additional charge. iNeedITParts.com will also make arrangements to have the wrong product(s) returned to iNeedITParts.com.